Digital Strategy

There is no “one size fits all” approach to strategy when it comes to digital business transformation. We consider the unique characteristics and goals of your business to understand the complexities driving your current challenges. By developing a custom approach with a holistic view, we help you see the possibilities.

Envision your future
Lean in to define opportunities for growth, address business pressures and better enable the operations of your business.

Understand the current environment
Identify gaps between current organizational capabilities and future state goals, evaluate risks and determine strategic priorities. Understand the organizational impacts to your people, processes and technologies.

Build road map, principles and structure
Construct a tailored road map to help navigate your digital transformation journey. Simultaneously balance the need for short term progress with long-term investments to enable success.

The custom road map prioritizes digital transformation for the whole company by:

• Developing customer-centric strategies that create innovative solutions, business practices and strategies to drive sustained growth
• Understanding core capabilities needed to make digital transformation a long-term success
• Staying grounded against core business objectives and not getting lost in the technology
• Identifying key complexities and risks the business will need to navigate
• Reducing program risk, facilitate organizational change and optimize the business outcomes from the transformation

Once your transformation goals are defined, it is important to evaluate your existing technology landscape and identify future needs. Consider alternatives including extension of your current technology environment, acquisition of commercial-off-the-shelf (COTS) applications or cloud technology infrastructure, build of customized applications, or a combination of these.

Key stages in our technology assessment methodology:

Our technology assessment takes a process-driven approach to align the appropriate custom digital solutions to fit your specific needs. Understanding your critical and unique needs allows us to create a tailored approach to enable your digital road map. The benefit of our approach extends beyond the assessment phase by:

• Anchoring to your strategy and vision
• Aligning cross-functional stakeholders
• Envisioning future opportunities for improvement
• Defining expected benefits to measure value driven through the technology

The diagram below illustrates the evaluation criteria when considering solutions alternatives.

Thoughtful program design is critical for driving a multitude of necessary initiatives, from technology delivery to user experience design. We help you develop a program that brings together these disciplines and effectively govern the program for success.

We first assess your current program and project management capabilities, including auditing the quality of in-progress projects. We then establish a customized approach, to both monitor progress and measure value delivered, necessary for complex enterprise transformation programs. Throughout execution, we work with you to refine your existing processes, simplify how work will be performed in the future and enact change.

Design a customized approach that will enable successful execution and long-term value realization

Key benefits from program design and execution services:

• Clearly defined roles and responsibilities
• Interaction model for key stakeholders within the program governance
• Program infrastructure, including tools, templates and operating protocols
• Active engagement throughout the journey to refine how the transformation program can best support the company's goals and objectives

Identifying how digital transformation changes may impact a business can be complex and cumbersome. Baker Tilly Digital will design and implement a comprehensive organizational readiness program to drive value realization and align your company for sustainable success.

Our approach assesses the scope and business impact, while building a tailored change management plan to help our clients achieve a successful transition. We begin by aligning on a common vision, assessing the company’s readiness for change and evaluating impacts by stakeholder group, specifically focusing on:

• WHAT is changing (people/process/technology)
• WHO is impacted by the change
• WHERE the change impacts stakeholders’ jobs
• HOW to lead impacted audiences on the journey to their new future

Our comprehensive approach is then adapted for each company based on the insights gained, their needs, project drivers and industry best practices. Business readiness doesn't stop at go-live, we create mechanisms to sustain the change and drive value over time. Each lever in our toolkit includes a set of integrated activities and deliverables that can assist with process, technology and operating model changes required to realize the long-term value you seek through digital transformation.