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Amanda Klein is a principal in the enterprise transformation services team within the consulting practice at Baker Tilly.
As a principal in Baker Tilly’s enterprise transformation consulting practice, Amanda Klein leads organizations through all phases of complex business transformation initiatives. She leads activities to define strategic objectives, align with future-state customer experience vision and activates tools to support adoption and engagement throughout. She drives execution of the transformation strategy by leveraging her experience in program management, change management, process improvement, and business analysis. Amanda joined the firm in 2007 and has helped clients from a variety of industries including: manufacturing and distribution, financial services and healthcare – achieve their goals.
- Provides program leadership for Fortune 500 strategic business transformation initiatives across program and project management, change management and business analysis
- Leads clients through strategy, process and technology assessments; including current state understanding, requirements gathering, future state idea generation and roadmap development
- Helps clients though transformational strategy and roadmap development
- Leads organization strategy and capabilities assessments, including understanding of capabilities required to achieve future growth objectives, evaluation of alternative designs and definition of operating models and implementation roadmap
- Supports clients with adoption of change management and business analysis tools to support transformation programs across project delivery teams; provides and project-specific coaching via application of tools and templates
- Works with clients to define and execute on strategic customer goals – via strategic planning, customer experience journey mapping, go-to-market strategy, value proposition, and voice of customer
Location
Milwaukee, WI
Education
University of Wisconsin – Madison
Bachelor of Business Administration in finance, investments and banking and international business with a certificate in French for business students
ESCP-EAP European School of Management, Paris Sorbonne – Paris, France
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