The client is a world-class entertainment and hospitality company that owns and operates or supports attractions, resorts and entertainment venues. With thousands of employees, both full time and seasonal part time, this large employee base works to support the attractions, live concerts, dining locations and venues.
As the client continues to grow and transform, their strategic plan laid a vision for the selection and implementation of a new human capital management and payroll solution to better enable them to effectively modernize their people processes – and transform its employee experience to a new era of digital connection from hire to retire.
The client was facing unique challenges such as:
Baker Tilly Digital led the client’s team through a phased-approach to evaluate various technology solutions against their current and future HR needs. Baker Tilly Digital’s software evaluation approach focused on partnering with the client to:
The selection process considered all aspects of the solution including functional and technical aspects of application as well as implementation considerations such as change management, data migration, integration, testing and post go live support.
Baker Tilly Digital supported the client through the completion of the contracting process with the selected solution provider that best met the client’s specific needs and will enable better, more efficient processes for their future growth and success. The client is implementing the solution and will continue to work with Baker Tilly Digital to implement a similar initiative in other areas of their business as well.