Credit Unions
Our professionals bring deep credit union experience and a broad range of advisory capabilities to help you connect strategy, operations and technology in ways that strengthen your organization and create lasting value for your members.
Credit Unions
Our capabilities
The challenges facing credit unions are increasingly interconnected. Decisions around technology, governance, risk and operations can influence performance across the organization. Our capabilities are designed to help you navigate complexity and move forward with confidence.
Digital transformation and member experience
Member expectations, technology investments and operational priorities are increasingly interconnected. We help credit unions modernize core systems, strengthen digital capabilities and create experiences that support both organizational goals and member needs.
- AI strategy and governance
- Cloud and technology advisory
- Core system modernization and conversion support
- CRM and member engagement strategy
- Data analytics and business intelligence
- Digital banking strategy and optimization
- Digital transformation strategy
- Member experience assessments
- Robotic process automation (RPA)
- Process automation and workflow optimization
- Technology roadmap development
Assurance and financial reporting
Reliable reporting provides more than compliance—it creates confidence in decision-making. Our assurance professionals deliver independent insight into financial reporting, internal controls and organizational performance.
- Allowance for credit losses
- CECL advisory and model validation
- Employee benefit plan audits
- Financial statement audits
- Governance and reporting assistance
- HUD, GNMA, Single Audit compliance audits
- Internal control assessments
- Operational effectiveness assessments
- Regulatory reporting support
- SOC reporting services
- Supervisory committee audits
Financial performance and operational excellence
Financial performance is built through disciplined planning, efficient operations and the ability to adapt as priorities evolve. Our professionals help credit unions align financial and operational strategies to support sustainable performance.
- Asset liability management (ALM) support
- Budgeting and forecasting
- Finance transformation
- HR consulting and benefits administration
- Liquidity and capital planning
Governance, risk and regulatory compliance
Managing risk today requires more than meeting regulatory expectations. We help credit unions strengthen governance, address compliance obligations and build risk management programs that support informed decision-making.
- BSA/AML/OFAC compliance
- CFPB compliance
- Consumer compliance assessments
- Consumer financial services regulatory compliance
- Credit risk management and loan review
- Enterprise risk management (ERM)
- Fraud prevention and investigations
- Members shares related regulations
- Model risk management
- Model validations (ALM, CECL, etc.)
- NCUA examination readiness
- Privacy/GLBA
- Regulatory remediation support
- Vendor and third-party risk governance
Internal audit, cybersecurity and technology risk
As technology environments grow more complex, resilience depends on strong oversight and effective controls. We provide assurance and advisory services that help credit unions strengthen cybersecurity, manage technology risk and enhance operational resilience.
- Business continuity and disaster recovery planning
- Internal audit outsourcing and co-sourcing
- Cybersecurity assessments and advisory
- Cyber resilience and incident response readiness
- Information security governance
- Information technology and cybersecurity internal audits
- IT audit and controls assessments
- Penetration testing and vulnerability assessments
- Risk assessments and internal audit programs
- Technology risk assessments
- Third-party data center reviews
- Vendor risk management
Strategic planning, governance and growth
The decisions that shape long-term success require a clear view of opportunities and tradeoffs. From governance and growth initiatives to merger activity and organizational planning, we help credit unions evaluate what's next and move forward with confidence.
- Acquisition due diligence
- Board governance and director education
- Capital planning and stress testing
- CFO advisory services
- Change management and transformation support
- Community Development Financial Institution (CDFI) feasibility assessment and application
- Credit union merger and growth advisory
- CUSO strategy and advisory
- Executive leadership and succession planning
- Strategic planning facilitation
- Valuation services
Tax compliance and advisory
Tax considerations can affect everything from organizational strategy to day-to-day operations. We help credit unions and affiliated entities navigate evolving requirements, evaluate opportunities and address complex tax considerations.
- CUSO tax advisory services
- State and local tax consulting
- Tax advocacy and controversy services
- Tax credits and incentives
- Tax-exempt organization compliance and reporting
- Tax technology and automation
- Unclaimed property consulting
- Unrelated business income tax (UBIT) considerations and consulting
Deep industry experience*
Explore how we support credit unions nationwide.
Source: Callahan 2025 Guide
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Helping credit unions navigate what’s next
The credit union landscape is evolving, creating new opportunities and challenges. We help credit unions identify risks, strengthen performance and develop strategies that enhance member experiences, build resilience and support long-term success.
Industry leader
