Patient support programs
Patient support programs are increasingly a tool that companies deploy to overcome barriers of entry related to patient access and patient compliance. Patient access orientated programs usually include reimbursement support, funding support from independent charitable patient assistance programs and various degrees of coordination undertaken by the HUB and specialty pharmacy. Patient compliance or adherence programs usually include patient and caregiver education on therapies or lifestyle and sometimes leverage field-based educators.
Ensuring patients have fair and equitable access to novel therapies is increasingly challenging. Prior authorization requirements from payers, which often include a thorough patient history, can be a barrier to patients accessing certain therapy. While the onus for managing the patient’s treatment resides solely with their physician, the responsibility for verifying and coordinating payer coverage places a significant burden on the provider. Modern patient support programs developed to deal with these challenges and typically start with reimbursement support.