Doctor meeting with patient in home

Healthy Outcomes: The rise of CCBHCs and the importance of quality of care measures in behavioral health

Major topics and themes discussed at NatCon 2022 

On this second episode of our two-part behavioral health Healthy Outcomes series, our host Mark Ross continues his discussion from the first episode about the major themes discussed at NatCon 2022. In particular, Krista Pankop, Melissa Hicks and Michael Wascura dive deeper into their discussion about certified community behavioral health clinics (CCBHCs) and other hot topics impacting behavioral health providers.  

Topics of discussion include:  

  • Challenges behavioral health organizations might face when trying to meet the financial and clinical requirements to become a CCBHC 
  • The importance of recording data and achieving quality measures 
  • Different ways behavioral health organizations can receive funding, including through private equity investments 
  • New models focusing on prevention rather than treatment 
  • How allocation of additional government funding can help advance the behavioral health sector 

Connect with us to hear more about our healthcare team.

About our guests

Krista Pankop, CPA, Partner  

Krista serves as the leader of Baker Tilly’s behavioral health practice. She has been with the firm since 1995 and specializes in numerous not-for-profit industries including, but not limited to, healthcare, senior living, voluntary health and welfare organizations, associations, religious orders and their ministries, and behavioral health organizations.  


Melissa Hicks, CPA, Senior Manager 

Melissa is an audit senior manager in Baker Tilly’s New York not-for-profit/healthcare services practice with more than 17 years of experience in public accounting. Along with overseeing audits, Melissa also has significant experience serving entities regulated by NYS OPWDD, OMH, SED and DOH, and is actively involved in engagement planning, financial report analysis and presentations to management and those charged with governance  


Michael Wascura, CPA, Senior Manager 

Michael is an assurance senior manager and has more than 16 years of diversified public accounting experience in a variety of industries including not-for-profit, higher education and employee benefit plans. Michael has a significant amount of experience working on a variety of technical accounting and auditing issues for clients and is also a member of a firmwide not-for-profit industry technical committee. 

Listen or subscribe to Healthy Outcomes on your favorite platform.
  1. Listen on Apple Podcasts
  2. Listen on Google Podcasts
  3. Listen to this podcast on iHeartRADIO
  4. Listen on Spotify
  5. Listen on Stitcher
Mark Ross
Krista K. Pankop
Partner, CPA
Row of houses on street
Next up

BuzzHouse: Reimagining the role of housing agencies