SKYGEN USA provides TPA and SaaS benefit administration solutions for dental and vision payers. SKYGEN USA is dedicated to transforming the delivery of health benefits through innovative, technology-enabled solutions that drive down the cost of care while promoting better outcomes for all Americans. By developing and employing software solutions, SKYGEN USA provides unprecedented levels of automation and cost savings – creating the most efficient health plans in the country.
SKYGEN USA had a mixture of on premise and cloud-based infrastructure with applications that required modernization to support their business growth. SKYGEN USA needed to assess the opportunity of moving its core applications to a cloud-based infrastructure and IT operating model. Their core offering is a large business automation platform that includes many instances of client-specific customization. To serve all of its clients with the full benefits of the system, SKYGEN USA wanted to ensure all aspects of the platform and its customizations would be optimized to leverage the benefits of a modern cloud infrastructure. SKYGEN USA faces two major issues:
SKYGEN USA was looking to understand the benefits, risks, steps and timing required to migrate the application to a new next gen cloud platform. The new cloud platform needed to support SKYGEN USA’s future strategy of rapidly developing new, smaller and more cost effective capabilities and products. Key questions SKYGEN USA was looking to answer are:
In conjunction with AWS, Baker Tilly Digital utilized a well-architected review to develop an IT Cloud Strategy for SKYGEN:
The well-architected review allowed Baker Tilly Digital to dive into all facets of SKYGEN USA’s current IT infrastructure and identify gaps based on best practices. The team then connected the findings from this review to SKYGEN USA’s business growth objectives and recommended a cloud modernization approach that both aligned to best practices and supported strategic growth goals.
Modernization efforts began with a deep dive into the current core system, removing all customization, while in tandem, initiating the cloud architecture design to support this next generation platform and cloud native micro services.
Developing SKYGEN USA’s strategic roadmap included technical and non-technical critical work streams to maximize growth potential. The technical work streams included migration to the cloud and determining how to deliver products to the market faster. The non-technical work streams support platform modernization and product innovation, while defining product strategy and governance policies and incorporating changes to management processes to ensure lasting growth.
The cloud modernization approach provided a significant opportunity for SKYGEN USA to integrate a more modern CICD (continuous integration (CI) and continuous delivery (CD approach to application development, allowing for more frequent, smaller and incremental software changes)).
The new cloud focused strategy is projecting a ~50% growth in new product revenue and product development efficiencies. Adoption of modern cloud technology also allows SKYGEN USA to: