Oracle Applications Support
Unlock the full potential of Oracle Cloud enterprise solutions with our applications support services. We ensure seamless operations for existing solutions, proactive maintenance and ongoing enhancements for continuous improvement.
Oracle Applications Support
Baker Tilly's Oracle Cloud applications support services optimize your technology investment and liberate your staff from routine maintenance, enabling them to concentrate on key organizational priorities and strategies.
Post go-live support options
Baker Tilly offers three post go-live support service tiers for clients, dedicated to ensuring sustained success with their Oracle Cloud solutions and fostering the growth of resources primed to become proficient process and system administrators. Each managed service option is meticulously designed to establish a foundation for long-term cloud success. Interested in what option is best for your organization?
Oracle Cloud Upgrade+ Services
With Upgrade+ Services Baker Tilly owns the intake, prioritization and deployment recommendation readout of Oracle's quarterly release enhancements. This comprehensive service package also includes quarterly assessments, aimed at eliciting feedback on satisfaction levels with your existing Oracle solutions, identifying improvement opportunities, aligning strategic priorities and tracking progress in continued system administrator development.
What it solves
- Provides a proven strategy and protocol for the intake of Oracle's rapid release of quarterly enhancements
- Promotes the continuous improvement solutions and the alignment of change management strategies
- Allows your Oracle system administrators to focus on developing new skills required for their role
- Allows administrators to focus on supporting end users and the stabilization of new processes and technology
How it works
- Baker Tilly teaches client administrators how to intake, assess, prioritize and plan for Oracle quarterly enhancements.
- Baker Tilly provides ongoing checkpoints to ensure that your Oracle investment and expected associated benefits are being realized.
This includes:
- Oracle release assessments in the context of YOUR requirements, design, configuration and KPI’s.
- Recommendations, considerations and execution strategies for configuration, process and people optimizations
- ‘Phone a friend’ support to aid in questions when executing updates and deploying associated change management
