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Executives understand that the marketing, sales and service functions support the growth of the organization.
While these areas are top of mind for them, they do not always fall within their expertise. Our consultants help companies evaluate those functions, identify/address the gaps across critical growth functions and provide solutions to sustain organic growth.
To achieve and sustain organic growth requires an organization to continually reevaluate the sales, marketing and service functions by asking key questions like: “What markets should we sell into? What products and services should we offer? What kind of customer experience should we deliver to help us stand out? How do we get more out of our sales organization? How do we leverage technology to help us drive more business? How do marketing and sales work better together? How do we support our customers throughout their relationship with us? How do we improve our ability to innovate around the right things?”
MEMBERS Development Company (MDC) is a thought leading research and development organization serving around 60 credit unions and financial service industry partners. Baker Tilly developed a unique and customized approach to meet MDC's goals.