Credit union customer being served by teller

Credit Unions

Credit unions must ensure they are providing the right experience for their members, while also addressing continued cybersecurity threats and infrastructure changes to ensure operational efficiency. Work with a team of experienced professionals who understand how credit unions need to balance member experience, operational efficiency and technology enhancements. 

    Two railroad tracks merge en route
    Jul 26Case Study

    Credit unions improve data accuracy with robotics process automation

    Our solutions

    We work with your management team, supervisory committee and board to bring you timely, relevant and effective ideas and solutions, as well as emerging trends to take your credit union to the next level.

    Experience to help you achieve your outcomes

    Benefit from professionals specialized by both industry and service, providing your organization with insight and guidance. Our team understands credit unions’ dedication to supporting their members’ financial journey. 

    We know this dedication impacts the decisions credit unions make in their systems, processes and strategies. We can help your organization apply your mission to your financial and organizational structures to achieve your desired outcomes.

    Services

    Grow your business

    • Member experience
    • Advanced analytics, forecasting and predictive modeling
    • Marketing and sales effectiveness
    • Merger, acquisition and transaction advisory
      Readiness: Accounting and tax considerations, earnings analysis, internal control and regulatory reviews and vendor management process evaluation
      Structuring and getting the deal done: Deal structure accounting and tax analysis, personnel quality and exit cost assessment, accounting and tax due diligence, technology risk/cybersecurity assessment
      Ongoing compliance and post-transaction considerations: Loan acquisition accounting, purchase accounting and deferred tax analysis, integration plan review and control environment analysis

    Optimize resources

    • Project, program and change management
    • Internal audit outsourcing and co-sourcing
    • Corporate governance consulting
    • HR consulting and benefits administration
    • Robotic process automation (RPA)

    Manage risk and compliance

    • Regulatory compliance:
      Bank Secrecy Act (BSA)/USA PATRIOT Act and Foreign Corrupt Practices Act (FCPA)
      Anti-Money Laundering
      Fair Lending and UDAAP
      Lending related regulations including TRID, RESPA, HMDA, Regulation Z, etc.
      Members shares related regulations
      Privacy/GLBA
      CFPB compliance
      Dodd Frank
      PCI (payment card industry) compliance
    • Comply with IRS requirements, including the filing of Forms 990 and 990-T
    • Information technology and cybersecurity internal audits, including internal and external penetration testing
    • Credit and operational risk consulting
    • Enterprise risk management (ERM)
    • Third-party data center reviews
    • Conduct FIN 48 analyses and unrelated business income analyses

    Gain assurance

    • Financial statement audits
    • Accounting for the allowance for loan and lease losses (ALLL)
    • Employee benefit plan audits
    • Analysis and implementation of accounting pronouncements (e.g., CECL)
    • SSAE 18/SOC 1, SOC 2, SOC 3 and SOC for Cybersecurity reporting services
    • Cybersecurity policy and program development

    Solution focus: Member experience

    Gain insight for effective decisions from our team’s years of experience working with credit unions: we devote time to understanding the issues our credit union clients face, so your members benefit from solutions tailored to meet your organization’s unique needs.