What is Continuum?
At Baker Tilly, we recognize and embrace the desire for ‘always better’ and that’s why we are launching Continuous Improvement as a service under the Baker Tilly brand Continuum. Here’s what it is:
- Continuum is a monthly fixed-fee subscription service that covers both application support and ongoing continuous improvement (CI) in your business
- By combining support and CI we are able to see the real-life results of CI initiatives through reduced support needs in areas where improvements have been made. We are also perfect placed to support the adoption of new functionality and revised processes that might result from a CI change.
- As part of Continuum, we will run your Continuous Improvement Board for you, facilitating the necessary meetings and workshops with your business representatives and helping you to devise solutions for improvements sought by the business.
- We will obtain business approvals for changes and we will handle all of the admin and paperwork relating to your CI Board, leaving you to focus on your day job.
- We will develop and deliver CI changes and then work with your business to test and implement them.
Contiuum is charged as a simple fixed monthly fee which includes a pre-agreed Improvements Fund to cover the development costs of ongoing changes. The size of the Improvements Fund essentially determines the rate of change within your business and this can be scaled up or down flexibly by you to reflect your operating realities.
With Continuum, you will benefit from a long-term alliance that will drive your business towards ‘always better’ with the minimum of admin, fuss or overhead. Continuum will create that all-important feedback loop between business operations and application support, locking in changes and moving the focus from ‘fixing’ to ‘improving’.