Baker Tilly Partners with Vispa to Bring Advanced Automated Workflow to Memorial Health System

CHICAGO (May 13, 2020) – Leading advisory, tax and assurance firm Baker Tilly Virchow Krause, LLP (Baker Tilly), and top healthcare workflow development firm Vispa, have partnered to provide healthcare organizations with advanced and automated workflow solutions to drive industry changing revenue cycle operations, most recently with a new implementation for Memorial Health System based in Marietta, Ohio.

“We selected Baker Tilly and Vispa due to their combined commitment to our success, as well as their integrated approach to revenue cycle innovation,” Scott Silvestri, CFO of Memorial Health System stated. “Quite frankly, we wanted a solution with outside-the-box thinking so that we could achieve outside-the-box results, and that is exactly what we have with Baker Tilly and Vispa.”

Vispa brings an advanced, business rule-driven workflow solution to healthcare providers and couples it with Baker Tilly’s revenue cycle expertise to drive significant financial improvement and operational efficiencies throughout healthcare organizations. This combination allows provider organizations, such as Memorial Health System, to drastically improve the efficiency and effectiveness of revenue cycle activities. This, in turn, drives faster cash improvement and enhances annual net revenue.

“By partnering with Vispa, we are able to help our healthcare clients improve efficiency, productivity and effectiveness with features like next-most-valuable business algorithms and sophisticated machine learning nudge capabilities,” said Mike Duke, principal with Baker Tilly’s healthcare consulting practice. “No longer do cumbersome system architecture and outdated work queue configurations drive employee effectiveness or where they need to work. Vispa’s workflow technology allows us to help our clients fundamentally change their revenue cycle operations and make effective work-from-home solutions a reality, which has become necessary during the COVID-19 pandemic.”

Baker Tilly’s Advanced Revenue Cycle (ARC) programs drive exponential value and lasting change through action-oriented information and reporting capabilities, real-time visibility into revenue cycle team performance, and monitoring of change impact to allow for continuous improvement.

“The power of combining Baker Tilly’s subject matter expertise and our Vispa workflow technology was a natural fit given the depth of their operational knowledge and our shared goal of transforming the revenue cycle industry,” said Geneva Schlabach, Vispa CEO.

Learn more about how healthcare providers gain value from Advanced Revenue Cycle solutions at

About Baker Tilly US, LLP (

Baker Tilly US, LLP (Baker Tilly) is a leading advisory, tax and assurance firm, providing clients a genuine coast-to-coast and global advantage with critical mass and top-notch talent in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 146 territories, with 36,000 professionals and a combined worldwide revenue of $3.9 billion. Visit or join the conversation on LinkedIn, Facebook and Twitter

Baker Tilly US, LLP is a member of the Baker Tilly International network, the members of which are separate and independent legal entities. Baker Tilly refers to the global network of accounting firms of Baker Tilly International Limited. Baker Tilly International Limited does not provide services to clients.

About Vispa (

Vispa is the leading-edge healthcare workflow development firm located in Winston-Salem, North Carolina. Instead of building off what’s been done in the past, their collaborative team of veteran process management experts, techs, problem solvers and business leaders developed a web-based revenue cycle management software solution from scratch. It’s called Vispa.

They’ve scrapped the clunky interfaces, costly updates and painful learning curves you’re accustomed to. Instead, you get an intuitive operational workflow that takes the guesswork out of what comes next and predictive reporting that gives you insights you can actually act on. Plus, they’ve whittled down the implementation time so you can start boosting your bottom line in weeks, instead of years.

Learn more at

About Memorial Health System (

Memorial Health System, located in Marietta, Ohio, is comprised of a network of two hospitals, three emergency departments and outpatient service sites. We are a not-for-profit health system governed by a volunteer board of community members that are committed to providing comprehensive services that meet the needs of our region. We work in innovative ways to meet the healthcare challenges of today, while preparing for the health needs of our communities in the future.

Our system is comprised of:

  • Marietta Memorial Hospital
  • Selby General Hospital
  • Marietta Health Care Physicians, Inc.
  • Memorial Health Foundation
  • Marietta Occupational Health Partners
  • Marietta Home Health Services & Hospice

Our dedicated physicians, nurses, technicians and support staff work to provide compassionate, patient-centered care with the most advanced technology and treatment options available in the Mid-Ohio valley.

Learn more at

Michael L. Duke