As COVID-19 continues to affect providers on the front lines of the crisis, hospitals and health systems must also navigate substantial changes to typical patient utilization patterns and related impacts to cash flows in order to remain financially stable. Providers must also handle the complexities of processing past and current accounts receivables (AR) while implementing new work-from-home arrangements and managing remote workers.
During these uncertain times, payers may consider working with providers to establish new payment programs that might be able to provide a financial lifeline to the provider community as COVID-19 creates increasing disruption on provider financials. In addition to helping secure the strength of network providers now, new payment programs could help establish partnerships to build upon as the crisis recedes.
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