Insurance organizations are increasingly looking to enhance the efficiency of their operations, provide more engaging customer experiences, and address the talent shortages of qualified professionals within the industry. Digital transformation is a key opportunity in this landscape that insurance leadership can leverage to ensure survival.
For many health plans, one advanced technology that can be leveraged in the digital transformation journey is robotic process automation (RPA).
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"57.1 percent of respondents answered “Claims" to a poll question during the Understanding digital transformation for health plans: robotic process automation as a strategy webinar on July 10, 2019.”