Client background

As an organization following Jesus Christ, Mission of Hope Haiti touches thousands of lives daily in Haiti through the Church of Hope, School of Hope, Hope House Orphanage, Hospital/Clinic of Hope, Disaster Early Warning and Disaster Relief.

Mission of Hope Haiti is a multi-entity not-for-profit organization with offices in Haiti and the U.S. The organization operates several different programs, including church advancement, healthcare and orphan care ministries. They've experienced rapid growth in the last six years. After a rigorous software evaluation, Mission of Hope Haiti chose Baker Tilly Digital to guide them to an automated solution as the best fit to meet the needs of the organization.

The business challenge

• Streamlined management reports were necessary as the organization continued to grow and expand its boundaries
• The organization's processes were not scalable for the growth of its operations
• Managing cash flow and projections based on separate funds and initiatives was and is vital
• Cash reports previously done in Excel left room for error
• Team leads overseas needed insight into their expenses and overall financial status
• Flexibility in financial reporting was imperative to manage the mission
• The lack of automation and integration between the various systems resulted in a number of manual process, which were inefficient and error prone

Strategy and solution

• Enabled leaders to focus more on the mission of the organization instead of being buried in transactional documentation
• Automated report distribution with key metrics on user-specific dashboards
• Simplified budgeting process from creation to accountability
• Created critical visibility for Mission of Hope Haiti's management team. They can now see operational statistics alongside financial metrics
• Tailored, customizable dashboards for each program leader in just a few clicks
• Consolidated the organization's multiple entities and global operations in multiple currencies