Podcast

Irreverent Revenue Cycle No. 5: Process effectiveness discussion for improved revenue cycle performance

Jul 06, 2021·Published by Michael L. Duke

Using analytics to advance performance

Welcome to Irreverent Revenue Cycle, a Healthy Outcomes podcast series from Baker Tilly, where we discuss hot topics around revenue cycle performance in the healthcare industry, innovative ways to solve issues for your organization and practical tips to take with you as you listen.

On this episode of Irreverent Revenue Cycle, we discuss the process effectiveness ratio (PER), a performance optimization service, and how to use analytics and Automated Insights to formulate more meaningful solution plans. Topics addressed in the episode include:

Employing analytics to detect performance issues
Automation of processes for long-term success
Successful client case studies

Connect with us to hear more about our revenue cycle optimization team.

Irreverent Revenue Cycle Host

Michael L. Duke
Michael has diverse experience and a record of accomplishment in leading people, programs, improving operational outcomes and developing best management practices within the healthcare industry. He has led several successful engagements that demonstrated an ability to develop and implement executive level strategies. Recognized for professionalism, commitment to excellence, and ability to communicate and work with senior management, associates, and customers. He has proven expertise in the areas of: operations management, corporate performance management and revenue cycle management.