Technology is evolving at an unprecedented pace. Technology companies, service providers and insurance companies are deploying enhancements towards better, more efficient use of resources, simplification of processes and improving the user/customer experience. The insurance industry has increased their investment in these emerging technology trends and have begun transforming their businesses and the way they engage with customers. With changes in business processes and expanded reliance on automation, internal audit and quality assurance functions need to identify and focus on emerging risks. Internal audit should ensure that the risk assessment and audit planning process adequately incorporates emerging technology risks, understands the impact on the audit plan and updates the plan as appropriate, but most importantly recognizes where internal audit can add value.
This on-demand webinar explores trends being observed in deploying technology throughout insurance companies and the impact these trends have on an entity’s internal audit plan. In conjunction with this analysis, practical implementation considerations are explored through industry involvement. In addition to these trends and audit considerations, this recording explores continued trends and observed gaps in IT internal control structures.
“34.8 percent of respondents answered “Automation/RPA" to a poll question during the Internal audit: Emerging insurance technology and IT internal control trends webinar on Feb. 21, 2018.”
For more information on this topic, or to learn how Baker Tilly insurance specialists can help, contact our team.