Susan is a managing director with Baker Tilly Digital.
Susan has more than 25 years of experience helping companies both large and small develop standards, metrics, programs, customer awareness and on-boarding processes. She began her career in sales, professional services delivery and customer advocacy with a top insurance company. Susan then moved into financial software solution delivery, serving as vice president of partner enablement with Sage Intacct for seven years.
As a managing director for Baker Tilly's middle-market Sage Intacct digital practice, Susan leads all customer-facing delivery for middle-market businesses.
- Knowledge of business process outsourcing and managed services
- Experience in process design and re-engineering
- Experience in servicing internal controls and business consulting
- Experience in accounting software implementations
- Experience in Sarbanes-Oxley compliance, accounting and ERP
- Assists in customer advocacy programs
Location
Charlotte, NC
Education
Bachelor of Science in accounting and business management
Elon University