Nancy Hetrick is a managing director with Baker Tilly’s public sector advisory practice.
Nancy is an experienced facilitator with expertise in strategic planning, teambuilding and facilitating problem-solving and process improvement initiatives. In addition, she is skilled in the areas of performance management, succession planning, organizational and process improvement, and budget development.
Nancy led the County of San Mateo’s Outcome-Based Management program and has supported local government clients with the design and implementation of performance measurement systems. Nancy is an excellent facilitator and trainer. She has developed curriculum and conducted training on a wide variety of topics and routinely facilitates priority-setting and teambuilding workshops for cities, counties and non-profit boards.
She is certified to administer the Myers-Briggs Type Indicator assessment instrument. Since 2006, she has led projects with local governments including the Bay Area cities of Rohnert Park, Redwood City, San Carlos, Fairfax, Orinda, Merced, Martinez, San Jose and Santa Cruz; the Sacramento Area Council of Governments; the Peninsula Library Partnership; and the Bay Area Counties of Alameda, San Mateo, Marin, Monterey and Santa Clara.
- Local government professional with more than 25 years of local government and consulting experience
- Successfully completed hundreds of consulting engagements for local government clients including in the areas of strategic planning, organization design, workforce and succession planning, performance management, and all forms of teambuilding
- Seasoned facilitator with expertise in teambuilding, strategic planning and governance engagements for both appointed and elected teams
- Oversaw budget and administrative activities of the criminal justice departments and led San Mateo County’s Outcome-Based Management program on behalf of County leadership
- Certified to administer the Myers-Briggs Type Indicator (MBTI), DiSC, and other assessment tools
- Municipal Management Association of Northern California (MMANC)
- Cal-ICMA, Talent Development Team
Location
San Jose, CA
Education
Bachelor of Arts in political science, public administration concentration
California State University, Chico