Caitlin M. Humrickhouse

M.P.A., SWP

Managing Director

+1 (312) 729 8098

Caitlin Humrickhouse is a managing director with Baker Tilly’s public sector advisory practice. She is a strategic workforce planner with a deep understanding of succession planning and strategic human capital management. Caitlin’s other areas of expertise include benchmarking, organizational redesign and system needs assessment and selection. Prior to joining the firm, she worked at the University of Illinois at Chicago performing program and market analyses for an online education unit.

Experience

Provides management consulting services with a focus on resource optimization, assisting governmental entities in their efforts to ensure the resources available (people, processes and technology) are utilized in the most efficient manner
Reviews and redesigns core business processes to enhance internal controls, align with industry best practices, leverage available technology and create efficiencies
Performs organizational structure analyses for local governments, examining the current state versus the future optimal state of job functions and departments
Offers technology needs assessment and system selection services to help organizations achieve strategic goals by leveraging technology
Prepares organizations to be sustainable and resilient in the face of workforce challenges and fiscal pressure through the application of operational and organizational reviews, succession planning and technology implementation

Involvement

Illinois Association of Municipal Management Assistants
Illinois City/County Management Association (ILCMA)
Institute of Internal Auditors (IIA)
International City/County Management Association (ICMA)
Step Up
Chicago Chapter of the U.S. National Committee for United Nations Women

Thought leadership

“Cell phone policies: how to reduce risk,” ICMA webinar, 2017
“Creating a sustainable organization: the intersection of finance, technology and human capital,” Baker Tilly
webinar, 2017
“Cybersecurity: guarding your organization’s assets against attack,” Baker Tilly webinar, 2017
“Enterprise resources planning system selection best practices,” American Public Power Association (APPA), co-author, 2017
“Remote workplaces: leveraging technology and developing infrastructure,” ICMA webinar, 2017
“Risks and considerations for ERP systems implementations,” IIA Southern Regional Conference, 2017
“Best practices for assessing and selecting an enterprise resource planning system,” Baker Tilly webinar, 2016
“Best practices for ERP system procurement,” bakertilly.com, 2016
“Cybersecurity: not just an IT issue,” ILCMA Metro Managers Luncheon, 2016
“Preserving a vibrant workforce: establishing sustainable succession planning program,” APPA, co-author, 2016
“Success in succession planning,” APPA webinar, 2016
“Success in succession planning: building a program that works,” ICMA webinar, 2016
"Succession planning," Baker Tilly Utility University, 2015