Public Sector Performance Optimization

Baker Tilly works with governing bodies and senior leadership teams to help them achieve transformative improvement in their service delivery practices and results.

Our public sector specialists work with cities, counties, state agencies, special-purpose authorities, public educational institutions and not-for-profits to help them address their most critical business challenges with pinpoint precision.

Our solutions

Ever aware of the need to balance the needs of diverse constituents against constrained revenue streams and conflicting priorities, public leaders are increasingly challenged to effectively deploy scarce resources while maintaining the highest levels of accountability and transparency.

Baker Tilly’s public sector performance optimization team helps local governments achieve this balance. Our experienced consultants work with you to establish strategic objectives and design creative approaches to achieve them. Our results-focused consulting approach helps ensure your resources are invested in a manner that addresses both your constituents’ needs and your organizational capacity. We help state and local government leaders develop strategic clarity, align resources with priorities, strengthen performance, optimize processes and leverage technology.

Services include:

Best practices diagnostics
Business process improvement
Data analytics and business intelligence
Facilitation and training
Human capital/talent management
Organizational design and staffing needs assessment
Organizational culture and change management
Performance management
Service sharing
Software system selection and implementation support
Strategic planning
Technology strategy and business alignment

Baker Tilly’s final report for our information technology assessment enabled us to hit the ground running with a prioritized plan of the improvements we most needed to address, and in what order to maintain our momentum.

Kate May, Chief Performance Officer – City of Rochester, New York

Related sectors and industries

State & Local Government
Baker Tilly serves the advisory, accounting and assurance needs of states, cities, counties, townships, boroughs, villages and other municipalities across the U.S.
Not-for-Profit
We have a deep understanding of the issues not-for-profit organizations face, and the creativity and humanity required to thrive in your world.
Power & Utilities
Baker Tilly’s utilities team works with clients to confront complex challenges that collide with demands to provide quality constituent services and increase efficiency and effectiveness.

Public sector performance optimization by the numbers

90+

Baker Tilly has been providing specialized professional services to the public sector for more than 90 years.

More than 525

Employees serving public sector

Nearly 4,000

Public sector clients served

225,000+

225,000+ consulting hours annually delivered to the public sector

Baker Tilly provided continual communication so we never had to guess what was happening with our projects. This was especially helpful during the draft review process, during which we were able to review and make additional recommendations before the project report was finalized. Baker Tilly uncovered insightful findings and provided thoughtful recommendations to improve our operations.

Lisa Yapching, Classification/Compensation Manager – San Mateo County, California