Baker Tilly works with governing bodies and senior leadership teams to help them achieve transformative improvement in their service delivery practices and results.  

Our public sector specialists work with cities, counties, state agencies, special-purpose authorities, public educational institutions and not-for-profits to help them address their most critical business challenges with pinpoint precision.

Our solutions

Ever aware of the need to balance the needs of diverse constituents against constrained revenue streams and conflicting priorities, public leaders are increasingly challenged to effectively deploy scarce resources while maintaining the highest levels of accountability and transparency.

Baker Tilly’s public sector performance optimization team helps local governments achieve this balance. Our experienced consultants work with you to establish strategic objectives and design creative approaches to achieve them. Our results-focused consulting approach helps ensure your resources are invested in a manner that addresses both your constituents’ needs and your organizational capacity. We help state and local government leaders develop strategic clarity, align resources with priorities, strengthen performance, optimize processes and leverage technology.

Services include:

  • Best practices diagnostics
  • Business process improvement
  • Data analytics and business intelligence
  • Facilitation and training
  • Human capital/talent management
  • Organizational design and staffing needs assessment
  • Organizational culture and change management
  • Performance management
  • Service sharing
  • Software system selection and implementation support
  • Strategic planning
  • Technology strategy and business alignment
Baker Tilly’s final report for our information technology assessment enabled us to hit the ground running with a prioritized plan of the improvements we most needed to address, and in what order to maintain our momentum.
Kate May, Chief Performance Officer – City of Rochester, New York

Public sector performance optimization by the numbers

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Baker Tilly has been providing specialized professional services to the public sector for more than 90 years.

More than 525

Employees serving public sector

Nearly 4,000

Public sector clients served


225,000+ consulting hours annually delivered to the public sector

Baker Tilly provided continual communication so we never had to guess what was happening with our projects. This was especially helpful during the draft review process, during which we were able to review and make additional recommendations before the project report was finalized. Baker Tilly uncovered insightful findings and provided thoughtful recommendations to improve our operations.
Lisa Yapching, Classification/Compensation Manager – San Mateo County, California
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Case study

Technology solutions for local government