Case study: Systems implementation and NetSuite for agribusiness

A nursery in the fruit crop industry, offering a variety of products, with over 600 acres and 300,000 square feet of production facilities.

The situation

The client’s current ERP system was outdated and not meeting their needs. It did not support a remote work environment, which left their technicians and the production team unable to enter data when out in the field. The production process required significant manual data entry, leading to errors and delays in getting the data.

Finally, their ERP system did not integrate with their other systems, which inhibited real-time data for decision making.

The solution and results

After understanding the client’s goals for their new ERP system, the firm performed a demo of NetSuite’s features and explained the benefits of switching to a cloud-based solution. Once NetSuite was selected, we designed and implemented a custom solution, including features to autocalculate sales royalties, which involved multiple entities and tier levels, and automated their customer deposit process. This eliminated the very laborious and intensive manual calculation processes for the client.

Overall, the client gained the following from their new NetSuite implementation:

• Improved profit margins
• Reduced hours spent on manual processes
• Improved efficiency across all departments

The firm continues to provide ongoing support for their systems to keep up with the growth of their business.