Khala has worked in the public sector since 1998 and drives large-scale organizational growth by facilitating strategic planning processes, conducting qualitative analysis and industry-related research for strategy portfolios and developing fact-based recommendations that help leaders make critical decisions.
As a trusted advisor, she has identified hidden opportunities and developed innovative solutions in collaboration with key stakeholders to help deliver results. Khala also leverages her adaptive leadership skills to empower individuals and teams to achieve their goals and objectives.
- Lead strategy and leadership for public sector advisory team. Conducted significant volume of business development and project delivery. FY25 results included securing nearly $900,000 in awarded projects across the United States in strategic planning, organizational management, process improvement, and performance management
- Lead teams internally and externally in strategic planning initiatives, contributing to national professional associations, and serving in organizational leadership roles
- Boosted stakeholder engagement by 50% through building a performance and change management framework that aligned departmental plans with city objectives, KPIs, and objectives and key results (OKRs)
- Attained 25% in time savings by automating processes and workflows of learning, technology, and analytics, integrating continuous improvements, and overseeing process improvement teams on implementations using LEAN, Scrum, and Kaizen methodologies
- Performed research studies for public and internal policy propositions
- Served as a finance lead and procurement specialist for HR functions, managed capital and noncapital budgets
- Fostered more than $800,000 for 300 local, state, national and global not-for-profits annually by working with the executive leadership team to solicit not-for-profit organizations to encourage employees to donate or volunteer
- Led the operations, procurement, human resources, training, and marketing plan development for domestic and international not-for-profits
- National Forum for Black Public Administrators Central Arizona Chapter, president
- National Forum for Black Public Administrators, National Corporate Council member
- Arizona State University Alumni Association, executive board member
- Toastmasters International, Distinguished Toastmaster Certification, former administration manager and Arizona division director
- Bethany Church Incorporated, financial administrator
- Aveta Business Institute, Lean Six Sigma Black Belt certified
- Balanced Scorecard Institute, Balanced Scorecard Professional certification
- State of Arizona, Supervisor Academy certification
- Gold Certification, 2022, What Works Cities gold certification, for work on balanced scorecard performance implementation, performance management strategies, and the open data portal
- 20 Diverse Business Leaders to Watch in 2021, Arizona Big Media
- Certificate of Distinction, 2018–2020, International City and County Management Association
