Policies and Procedures Consulting
Improve operational efficiency and effectiveness by systematically capturing your institutional knowledge and evaluating documentation processes.
Policies and Procedures Consulting
Establishing norms and consistent processes through defined policies and procedures (P&P) can help organizations continue operations during unexpected events or challenges—and provide guidance and expectations for employees to execute their responsibilities.
Without clear and documented P&P, organizations could face significant disruption during turnover or trouble holding employees accountable. Drafting and maintaining strong P&P is, unfortunately, a time-intensive process that organizations often struggle to manage concurrently with existing responsibilities—and leaders may lack requisite skillsets to do so.
Reviewing and assessing your current organizational practices can help determine the state of existing P&P—as well as provide valuable resources for staff and support to update or develop new P&P as your needs evolve. This way, you can focus on the things that matter most to your organization: fulfilling your mission and supporting stakeholders.
Key focus areas
Enhance your P&P standing in these key areas:
- Inventory. Perform a full inventory of all existing P&P and identify the current coverage of those P&P.
- Gap analysis. Identify gaps in current coverage through an entity-wide assessment of existing P&P. Uncover operational areas or accounting and finance functions not supported by current P&P, those that are outdated and don’t reflect current practices, components not addressed or lacking internal controls, strategic-practice recommendations, and process improvement opportunities.
- Implementation plan. Develop a plan to address P&P gaps identified based on the significance, associated risk, and priorities of the organization. Establish a timeline for development and implementation to systematically achieve complete, current P&P.
- Development. For each P&P area, assess current processes to identify what works well, what areas don’t work, and where the system is prone to errors. Identify opportunities for improvement, strengthened internal controls, and new or changed processes. Develop or update existing P&P to reflect current practices and incorporate improvements.
