Whether you live in New York City or rural Montana, telecommunications providers are there to keep you connected. The COVID-19 pandemic has made staying connected more critical than ever, whether for work, school, or keeping in touch with friends and family — and it’s difficult to see these needs receding in a post-pandemic environment.
One contributing factor that makes connection possible is the Federal Universal Service Fund (FUSF) and programs it supports. All telecommunications service providers contribute to the FUSF to sustain it, and it’s critical they’re mindful of the steps and processes that determine their contribution amount.
Following are answers to some of the most common questions related to the FUSF:
What’s the federal universal service fund?
The Federal Communications Commission (FCC), which regulates telecommunications service providers, established the federal FUSF in its current form in 1996.
The FCC created the FUSF so telecommunications service providers that serve rural areas could offer services that are reasonably comparable in quality and price to those in urban areas, as well as help make affordable services available to low-income consumers, rural healthcare providers, and eligible schools and libraries.
Administered by the Universal Service Administration Company (USAC), the FUSF received several modifications over the past 10 years.
What’s the federal universal service charge?
To fund the FUSF, the FCC requires telecommunications service providers and Voice over Internet Protocol (VoIP) providers contribute a percentage of the amount billed to end-user customers for interstate and international services.
Revenues are reported and contributions are calculated when a provider files the annual FCC Form 499A and quarterly FCC Form 499Q.
USAC proposes the quarterly contribution factor based on:


