Nancy Hetrick is a managing director with Baker Tilly’s public sector advisory practice.

Nancy is an experienced facilitator with expertise in strategic planning, teambuilding and facilitating problem-solving and process improvement initiatives. In addition, she is skilled in the areas of performance management, succession planning, organizational and process improvement, and budget development. 

Nancy led the County of San Mateo’s Outcome-Based Management program and has supported local government clients with the design and implementation of performance measurement systems. Nancy is an excellent facilitator and trainer. She has developed curriculum and conducted training on a wide variety of topics and routinely facilitates priority-setting and teambuilding workshops for cities, counties and non-profit boards. 

She is certified to administer the Myers-Briggs Type Indicator assessment instrument. Since 2006, she has led projects with local governments including the Bay Area cities of Rohnert Park, Redwood City, San Carlos, Fairfax, Orinda, Merced, Martinez, San Jose and Santa Cruz; the Sacramento Area Council of Governments; the Peninsula Library Partnership; and the Bay Area Counties of Alameda, San Mateo, Marin, Monterey and Santa Clara.

Bachelor of Arts in political science, public administration concentration 
California State University, Chico

Local government professional with more than 25 years of local government and consulting experience

Successfully completed hundreds of consulting engagements for local government clients including in the areas of strategic planning, organization design, workforce and succession planning, performance management, and all forms of teambuilding

Seasoned facilitator with expertise in teambuilding, strategic planning and governance engagements for both appointed and elected teams

Oversaw budget and administrative activities of the criminal justice departments and led San Mateo County’s Outcome-Based Management program on behalf of County leadership

Certified to administer the Myers-Briggs Type Indicator (MBTI), DiSC, and other assessment tools

Municipal Management Association of Northern California (MMANC)

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