- The customer-centric deployment of Salesforce.com enabled a 360-degree view of customer touchpoints, inclusive of service experience, and a better customer service experience.
- The implementation of a single set of business systems and processes eliminated redundancies across discrete business units and transformed the company's customer service operations.
- Restaurant Technologies, a privately held leading foodservice supply company, utilizes proven customer experience innovation methodology to create customer experiences that can grow with the company.
- The company undergoes an innovation workshop, while using the toolkit workbook, successfully strengthening communication both internally and externally with credit union partners.
- Baker Tilly's project finance team is assisting the Milwaukee Symphony Orchestra with structuring its tax credit transaction for the historic building renovation of its new home, the Grand Warner Theatre.
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