Irreverent Revenue Cycle No. 6: Operational efficiency to enhance revenue cycle throughput

Podcast

Irreverent Revenue Cycle No. 6: Operational efficiency to enhance revenue cycle throughput

Aug 03, 2021·Published by Michael L. Duke

Welcome to Irreverent Revenue Cycle, a Healthy Outcomes podcast series from Baker Tilly, where we discuss hot topics around revenue cycle performance in the healthcare industry, innovative ways to solve issues for your organization and practical tips to take with you as you listen.

On this episode of Irreverent Revenue Cycle, we discuss the operational efficiency ratio (OER) and process effectiveness ratio (PER) to evaluate current processes, improve operations and target opportunities. Topics addressed in the episode include:

Key aspects of revenue cycle performance
Revenue cycle assessments
Utilizing performance metrics to improve processes and practices
Data mapping for improved processes

Connect with us to hear more about our revenue cycle optimization team.

Irreverent Revenue Cycle Host

Michael L. Duke
Michael has diverse experience and a record of accomplishment in leading people, programs, improving operational outcomes and developing best management practices within the healthcare industry. He has led several successful engagements that demonstrated an ability to develop and implement executive level strategies. Recognized for professionalism, commitment to excellence, and ability to communicate and work with senior management, associates, and customers. He has proven expertise in the areas of: operations management, corporate performance management and revenue cycle management.