- The customer-centric deployment of Salesforce.com enabled a 360-degree view of customer touchpoints, inclusive of service experience, and a better customer service experience.
- The implementation of a single set of business systems and processes eliminated redundancies across discrete business units and transformed the company's customer service operations.
- Baker Tilly state and local tax specialists, Ilya Lipin and Chuck Lukens, discuss the quirks states have in applying sales tax to sign manufacturers in Sign Builders Illustrated.
- Learn how predictive forecasting can give you insights into your business to drive key decisions and how it can help make these decisions more accurately.
- Restaurant Technologies, a privately held leading foodservice supply company, utilizes proven customer experience innovation methodology to create customer experiences that can grow with the company.
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