- Research shows that sales training has little impact with no guarantee of improvement. To get the most out of their sales teams, companies need to look at their sales structure and compensation.
- CX innovators can spend a lot of their money, time and energy focusing on the customer and searching for outside solutions. But the secret to customer loyalty starts with your employees.
- You Paid Your CX Dues, Now Where’s the Reward?
- How to stop the old habits that could be sabotaging your sales
- Essendant engaged Baker Tilly to work closely with program leadership to develop and implement an approach to support the transformation of the company to become the fastest, most convenient solution for workplace essentials.
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