Change is difficult. And the changes insurance organizations are undergoing span across functions, impacting multiple areas at once. Change can cause disruption, confusion, and employee dissatisfaction, along with unforeseen consequences. Organizations often struggle to understand if the technology is the issue, or if the change management is at fault.
In this on-demand Baker Tilly webinar, Phil Schmoyer and Todd Wilkerson discussed strategies organizations can implement to manage the process and mitigate the impact to their organization.