LeadingAge Minnesota 2020 Institute and Expo

Join Baker Tilly at the RiverCentre in St. Paul, Minnesota for fellowship, networking and quality education! The annual LeadingAge Minnesota Institute & Expo is the premier conference for older adult services providers. With three days of cutting-edge education, special events and countless networking opportunities, it is the must-attend event of the year. The Institute attracts over 4,000 older adult services professionals — from CEOs to various interdisciplinary team members to direct line staff — providing senior housing and/or senior health care services in a variety of settings. Join us as we gather to network and discuss challenges, planning and strategies as the long-term care services in Minnesota continue to evolve.

Meet the Baker Tilly senior living team at Booth 303 and enter to win a raffle prize!

Baker Tilly is proudly presenting three educational sessions:

Leverage technology to improve customer experience and increase productivity

Wednesday, Feb. 5, 2020
1:30 – 2:30 p.m.

Healthcare companies face tremendous pressure to increase their productivity, reduce costs, and provide more engaging patient experiences. Through the implementation of advanced robotics technologies like Robotic Process Automation (RPA), businesses are automating their repetitive, manual, and standardized processes and experiencing immense efficiencies, while enhancing both patient experience and engagement. Business processes that require human intuition are leveraging intelligent automation, like Artificial Intelligence (AI), that has cognitive abilities. In this presentation, we will discuss how healthcare companies are digitally transforming, leveraging advanced technologies and are creating an efficient and innovative work culture where human and digital workers are operating side-by-side to create an optimal patient experience.

Presenters: Nicki Donlon and Waqqas Mahmood

Creating a culture of innovation

Wednesday, Feb. 5, 2020
3 – 4 p.m.

A culture of innovation starts with a mindset that encourages and embraces new ways of thinking from all team members. It creates a workplace that fuels ideas and drives sustainable growth. This concept can be elusive without processes and persistence throughout the organization. In order to generate ideas and turn them into sustainable innovations, employees must be supported in developing and unfolding their creative potential. In this presentation, we will discuss proven strategies to leverage and motivate your people, create efficiencies, and capture innovative ideas and transform them into action – all to create a sustainable culture of innovation and solve business problems.

Presenter: Nicki Donlon and Jennifer Schwalm

Risk management strategies when developing senior living services

Thursday, Feb 6. 2020
8:30 – 9:30 a.m.

Today many of our providers are exploring repositioning strategies to meet the changing preferences of our seniors. This session will explore the process for identifying and evaluating the underlying business model of the desire to serve our mission in perpetuity. We will also discuss areas of risk associated with construction/renovation of the buildings used to provide our services.

Presenter: Jennifer Schwalm and Tony Ollmann

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