What is RPA?
RPA is a software technology that performs transactional activities in IT applications, including the Deltek Costpoint suite, the same way a human user would. It provides the following business benefits:
- Improved customer experience: Streamline customer facing processes and allocate more time to direct customer-facing activities
- Hyper-automation: Design, build, test and deploy complex business processes in weeks, driving unprecedented time to value
- Improved employee engagement: Leave the mundane, repetitive and laborious tasks to the bots and free up employees to focus on more engaging work