Healthcare & Life Sciences

Not-for-Profit

Partner, CPA

Hospitals & Health Systems

Assurance

Employee Benefit Plan Audit

Advanced Revenue Cycle (ARC®) Success Stories

Principal

Senior Services

Behavioral Health

Advanced Revenue Cycle (ARC®) Operations

Advanced  Revenue Cycle (ARC®): Evaluate

Advanced Revenue Cycle (ARC®): Transform

Advanced Revenue Cycle (ARC®): Protect

Healthcare Automation Services

Baker Tilly’s Advanced Revenue Cycle (ARC®) platform helps healthcare provider organizations increase annual net revenue by removing human error and manual efforts that lead to revenue leakage and reduce costs by utilizing exception-based workflow and robotic process automation to drive higher productivity levels and improved outcomes. ARC® consists of four unique service offerings that can be leveraged individually or in any combination:

Protect: The long-term, accountability phase

Increase in account follow-up productivity

BT Case Study_Mercyhealth 2020.pdf

Advanced Revenue Cycle (ARC® ) success story >

Using the proven ARC® Transform methodology, Baker Tilly developed a rapid deployment model for redesigning processes in Patient Access and Patient Financial Services, configuring and deploying new workflow enabler technology to improve performance, and developing custom Robotic Process Automation. Through this engagement, Baker Tilly delivered rapid and sustainable revenue gains for Mercyhealth. Below are the overall results highlighted:

Mercyhealth improves annual net revenue by 3.1%

BT Case Study_Health system 2020.pdf

Using the proven ARC® Transform methodology, Baker Tilly developed a rapid deployment model for redesigning processes in Patient Access and Patient Financial Services, configuring and deploying new workflow enabler technology to improve performance, and developing custom Robotic Process Automation. Through this engagement, Baker Tilly delivered rapid and sustainable revenue gains for a large health system. The overall results are highlighted below:

Large health system improves annual net revenue by 6.7%

Michael has diverse experience and a record of accomplishment in leading people, programs, improving operational outcomes and developing best management practices within the healthcare industry. He has led several successful engagements that demonstrated an ability to develop and implement executive level strategies.  Recognized for professionalism, commitment to excellence, and ability to communicate and work with senior management, associates, and customers. He has proven expertise in the areas of: operations management, corporate performance management and revenue cycle management.  

Mark Ross is a partner and Baker Tilly’s healthcare practice leader. In this role, he leads a team of professionals who provide audit, tax and consulting services to the firm’s healthcare clients. He has concentrated his efforts in the firm’s healthcare practice since joining Baker Tilly in 1991.

Debra Bowes, partner in the healthcare group, has been with the firm since 1995. She specializes in serving the financial needs of healthcare clients, not-for-profit organizations, and employee benefit plans. Deb has experience with numerous types of financial and compliance audits, including A-133 single audits. She has also helped many clients adopt various new accounting pronouncements.

Large health system improves Annual Net Revenue by 6.7% with Baker Tilly's Advanced Revenue Cycle (ARC®) platform by removing human error and manual efforts that lead to revenue leakage.

We deliver innovative and sustainable results through our collaborative approach across the provider, health plan and life sciences spectrum. 

Baker Tilly’s healthcare and life sciences professionals can help you navigate the future of the complex healthcare industry. 

Baker Tilly helps mission based behavioral health organizations to improve efficiencies and direct more dollars and resources to achieving your mission.

Baker Tilly’s consulting, assurance and tax services help healthcare providers minimize cost and increase revenues while balancing healthcare reform and patient demands

Baker Tilly’s senior services team provides solutions for life plan communities/CCRCs, skilled nursing, assisted living, and home- and community-based service providers as well as affordable housing communities for the elderly and people with disabilities.

The revenue cycle game has changed. It is time to optimize your outcomes.

ARC Scan is a revenue cycle operations monitoring solution that enhances business value from revenue cycle operations.

Advanced Revenue Cycle (ARC®) Success Stories

Healthcare & Life Sciences

Behavioral Health

Hospitals & Health Systems

Senior Services

Advanced Revenue Cycle (ARC®): Evaluate

Advanced Revenue Cycle (ARC®) Operations

Advanced Revenue Cycle (ARC®): Protect

Advanced Revenue Cycle (ARC®): Scan

Advanced Revenue Cycle (ARC®): Transform

Proven success

Mercyhealth improves annual net revenue by 3.1%

Advanced Revenue Cycle (ARC® ) success story >

3.1%

Improvement in annual net revenue

19.8%

Reduction of A/R greater than 90 days

6+ days

Reduction in A/R Days

2.9%

Improvement in average daily cash

51.3%

Decrease in daily billing work

24%

Increase in account follow-up productivity

27.9%

Improvement in employee effectiveness

18.9%

Reduction in total A/R backlog

Large health system improves annual net revenue by 6.7%

Advanced Revenue Cycle (ARC® ) success story >

6.7%

Improvement in annual net revenue

8.65%

Reduction of A/R greater than 90 days

5+ days

Reduction in A/R Days

7.5%

Improvement in average daily cash

88.5%

Decrease in billing edit errors

87%

Increase in account follow-up productivity

62%

Improvement in employee effectiveness

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