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Advanced Revenue Cycle (ARC®) Success Stories

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Proven success

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Baker Tilly’s Advanced Revenue Cycle (ARC®) platform helps healthcare provider organizations increase annual net revenue by removing human error and manual efforts that lead to revenue leakage and reduce costs by utilizing exception-based workflow and robotic process automation to drive higher productivity levels and improved outcomes. ARC® consists of four unique service offerings that can be leveraged individually or in any combination:

Evaluate: The diagnostic phase

Transform: The implementation phase

Protect: The long-term, accountability phase

Scan: The monitoring phase

Mercyhealth improves annual new revenue by 3.1%

Advanced Revenue Cycle (ARC® ) success story >

Using the proven ARC® Transform methodology, Baker Tilly developed a rapid deployment model for redesigning processes in Patient Access and Patient Financial Services, configuring and deploying new workflow enabler technology to improve performance, and developing custom Robotic Process Automation. Through this engagement, Baker Tilly delivered rapid and sustainable revenue gains for Mercyhealth. Below are the overall results highlighted:

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3.1%

Improvement in annual net revenue

19.8%

Reduction of A/R greater than 90 days

6+ days

Reduction in A/R Days

2.9%

Improvement in average daily cash

51.3%

Decrease in daily billing work

24%

Increase in account follow-up productivity

27.9%

Improvement in employee effectiveness

18.9%

Reduction in total A/R backlog

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Large health system improves annual net revenue by 6.7%

Advanced Revenue Cycle (ARC® ) success story >

Using the proven ARC® Transform methodology, Baker Tilly developed a rapid deployment model for redesigning processes in Patient Access and Patient Financial Services, configuring and deploying new workflow enabler technology to improve performance, and developing custom Robotic Process Automation. Through this engagement, Baker Tilly delivered rapid and sustainable revenue gains for a large health system. The overall results are highlighted below:

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6.7%

Improvement in annual net revenue

8.65%

Reduction of A/R greater than 90 days

5+ days

Reduction in A/R Days

7.5%

Improvement in average daily cash

88.5%

Decrease in billing edit errors

87%

Increase in account follow-up productivity

62%

Improvement in employee effectiveness

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