As a principal in Baker Tilly Digital, Amanda Klein leads organizations through all phases of complex business transformation initiatives. Amanda oversees activities to define strategic objectives and align with future-state customer experience vision and activates tools to support adoption and engagement throughout. Amanda drives execution of the transformation strategy by leveraging her experience in program management, change management, process improvement and business analysis. 

Amanda joined the firm in 2007 and has helped clients from a variety of industries achieve their goals.

As a principal in Baker Tilly Digital, Amanda Klein leads organizations through all phases of complex business transformation initiatives.

Bachelor of Business Administration in finance, investment banking and international business with a certificate in French for business students

ESCP-EAP European School of Management-Paris 

Provides program leadership for Fortune 500 strategic business transformation initiatives across program and project management, change management and business analysis 

Leads clients through strategy, process, and technology assessments, including current-state understanding, requirements gathering, future-state idea generation and roadmap development

Leads organization strategy and capabilities assessments, including understanding of capabilities required to achieve future growth objectives, evaluation of alternative designs and definition of operating models and implementation roadmap

Supports clients with adoption of change management and business analysis tools to support transformation programs across project delivery teams

Provides project-specific coaching via application of tools and templates

Works with clients to define and execute on strategic customer goals through strategic planning, customer experience journey mapping, go-to-market strategy, value proposition and voice of customer

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