- Organizations often turn to technology when looking for ways to engage with customers. While an important step in the process, it shouldn't be the first one. Think process, people, then technology.
- Better align your sales & marketing teams to integrate sales attitudes & values early in the process to communicate your message via the marketing channel & enhance your organization's performance.
- Oracle Big Data Discovery is a great tool for gaining visibility into unstructured data. This tutorial shows how to group values to aggregate synonyms in discussion forum posts.
- Many trends across the healthcare industry today are converging. A common theme emerging from their overlap is the need for industry participants to focus on customer experience programs. Learn about four major trends that are impacting the importance of Customer Experience in healthcare.
- Oracle Big Data Discovery is a great tool for gaining visibility into unstructured data. This video tutorial shows how to surface insight from external forum data.
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