- A service recovery process should be a key part of every company's customer experience strategy. Learn how an effective service recovery can actually increase customer satisfaction, trust & loyalty.
- Baker Tilly Capital, LLC's life sciences M&A newsletter provides an overview of the U.S. medical devices and products, pharmaceutical (pharma) and pharma outsourced services sectors, including recent performance and M&A trends.
- Middle-market M&A transactions in the Great Lakes region experienced a decrease in the total amount of deal volume, but an increase in aggregate deal value during the second quarter of 2017.
- This article, featured in Financial Managers Society’s Perspective, discusses the background, importance and key components of a model risk management framework for financial institutions.
- It is critical for a medical device company to quickly develop a strategy to generate a comprehensive body of evidence to reverse negative coverage decisions if a medical technology has already been classified as experimental or investigational. Learn more about developing the strategy.