Irreverent Revenue Cycle No. 2: Motivating revenue cycle team members

Podcast

Irreverent Revenue Cycle No. 2: Motivating revenue cycle team members

May 25, 2021·Authored by Michael L. Duke

How leaders can help enhance employee performance

Welcome to Irreverent Revenue Cycle, a Healthy Outcomes podcast series from Baker Tilly, where we discuss hot topics around revenue cycle performance in the healthcare industry, innovative ways to solve issues for your organization, and practical tips to take with you as you listen.

On this episode of Irreverent Revenue Cycle, we discuss how leaders of healthcare provider organizations can create a positive working environment that can help all employees thrive in a variety of different work arrangements. In addition to discussing leadership development skills, this episode discusses how revenue cycle and workflow software can also help enhance employee performance. Topics addressed in the episode include:

Developing leadership skills to elevate staff growth
Enhancing employee performance through software implementation and process standardization
Eliminating external variables to accurately benchmark employee performance

Connect with us to hear more about our revenue cycle optimization team.

Irreverent Revenue Cycle Host

Michael L. Duke
Michael has diverse experience and a record of accomplishment in leading people, programs, improving operational outcomes and developing best management practices within the healthcare industry. He has led several successful engagements that demonstrated an ability to develop and implement executive level strategies. Recognized for professionalism, commitment to excellence, and ability to communicate and work with senior management, associates, and customers. He has proven expertise in the areas of: operations management, corporate performance management and revenue cycle management.

About the guest

Geneva Schlabach, CEO, Vispa

Geneva Schlabach is the Founder and Chief Executive Officer of Vispa, a revenue cycle management solution company designed to streamline operations and create efficiencies that result in a more stable bottom line for hospitals and health systems.