The client is a higher education system comprised of 14 universities with more than 93,000 degree-seeking students and thousands more enrolled in certificate and other career-development programs. The client implemented a redesign effort to develop a single integrated university that provides high-quality, affordable postsecondary education at six partner campuses.
Over the past decade, the higher education industry has faced economic challenges such as: reduction in enrollment and applications, decrease in high school graduation rates and financial constraints. To adhere to these economic challenges and better serve students, the client launched a system redesign effort. The client engaged Baker Tilly to work closely with university leadership to adopt a strategic approach to support the integrating universities. This effort is designed to:
We provided the methodology and resources to help the integrating universities through their journey by tailoring change management activities to align to the needs of the institutions. As part of our phased change management support, Baker Tilly continues to provide:
As a result of Baker Tilly’s change management support, the client has achieved the following: