Hand raised at a church service
Case Study

Multisite church streamlines electronic workflows

Learn why Fairhaven Church chose Baker Tilly Digital to move to church not-for-profit software.
Hand raised at a church service
Case Study

Multisite church streamlines electronic workflows

Learn why Fairhaven Church chose Baker Tilly Digital to move to church not-for-profit software.

Client background

Fairhaven Church is a multi-site church for all age groups with a passion for living a journey of faith and telling the story of God’s redeeming love. Fairhaven's worship is vibrant, their preaching is practical and their ministries help you to grow closer to Jesus.

The church has three locations in the Dayton, Ohio area, with plans for additional campuses in the next couple of years. Fairhaven manages multiple ministries as well as several strategic local and global mission partnerships. After a rigorous evaluation, the church chose Baker Tilly Digital over other on-premises and cloud solutions providers as the best team to meet the needs of the organization.

Baker Tilly's church experience was evident and crucial to the success of the project. We made decisions during the project based on Baker Tilly's advice, and looking back we now really see the benefits of those decisions and Baker Tilly's experience.
Ryan Adams, Director of Operations, Fairhaven Church

The business challenge

  • Keeping data current and accurate was virtually impossible using their legacy accounting system (Shelby church software) 
  • With three campuses, managing fixed assets between locations was a challenge
  • Budgets had to be built in Excel, which was a time consuming process for both staff and leadership
  • Manual payment approval processes were distracting staff from mission-critical tasks
Baker Tilly's ability to integrate and interface with other tools is a huge benefit. We love the reporting flexibility and the ability to view our data in real-time.
Ryan Adams, Director of Operations, Fairhaven Church

Strategy and solution

  • Fairhaven's leaders will have access to data in real-time via easy-to-read dashboards and from anywhere they have internet
  • Electronic workflows and approvals have streamlined manually driven processes and saved the church finance team time
  • Baker Tilly Digital's open API platform makes it easy to work with other systems, either through a live connection or the integration of an import file automation
  • Baker Tilly Digital connected multiple credit card management platforms, opening the door to better time management when dealing with employee credit card expenses
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