- The company was struggling to measure its digital marketing efforts, keep up with campaign volume and meet the needs of the business with their existing marketing tools.
- Organizations are investing more in technology to improve marketing effectiveness than ever before. Address these four barriers to transform your marketing efforts, improve your data and create better ROI on your marketing investments.
- In order to thrive in today's disruptive market, firms need to provide exceptional customer experience. Follow these 3 steps to create an effective customer experience strategy.
- If your organization is enabling marketing technology, or just wanting to get more out of what you already have, you need to ensure it all works, and that it all works together.
- A service recovery process should be a key part of every company's customer experience strategy. Learn how an effective service recovery can actually increase customer satisfaction, trust & loyalty.