As COVID-19 emptied shelves across the country, grocers experienced a new set of challenges: food shortages, rising costs, employee turnover, new consumer buying habits and an increased reliance on technology. To stay competitive in this evolving industry it is vital to evaluate key industry metrics.
Developed by Baker Tilly’s grocery professionals, the third annual benchmarking report is designed to help grocers identify opportunities and make informed decisions to improve store performance.
Using operational and financial data from grocers across the U.S., this report outlines key metrics and data from 2020 and previous years to help you compare year-to-year. Some of the key metrics include: