Baker Tilly has extensive experience helping utilities analyze and improve their current Work Order and Asset Management (WOAM) systems. We know WOAM is the greatest single component of rates charged and the basis for many management decisions. How well the system works affects your customer base, strategic planning, and operational future.
Our team of skilled professionals works with you to review your current system and compare it against industry best practices. We design and tailor a strategy for improvement that meets your unique needs. The knowledge we gain from teaching WOAM principles and practices for national utility industry organizations benefits you as we share and apply proven ideas to your process improvement.
When Baker Tilly consults on an upgrade to your system processes, we:
Analyze your systems and recommend improvements
Develop policies and procedures for internal education
Design systems to optimize future cost of service studies
Improve relationship between cost allocations for multiple utility services
Create method for benchmarking the operation against industry peer group
Develop strategic goals and capitalize on superior performance areas