Baker Tilly understands that one of the major issues public sector organizations face is the challenge of meeting expansive service expectations with limited staff resources. Key elements of resource optimization are identifying and eliminating wasted time, effort, and materials. Our consulting professionals draw from those key elements to critically examine your primary business functions in order to analyze and re-design them to minimize processing times, improve coordination, and free up staff resources.

We have experience performing operational reviews across a broad range of public sector functions. We carefully consider the realities of complex public sector organizations’ legal or other compliance requirements. Our approach honors past process development efforts and facilitates staff participation and buy-in for improvement recommendations.

Outcomes you can expect:

• Mapping of current service delivery requirements
• Understanding of current business process bottlenecks and cycle times
• Identification of wasted time, materials, and effort
• Recommendations for improving workflow
• Estimated fiscal and staff time impacts of re-designed processes

Contact our state and local government team >