Building your business - Contractor Consultants Information technology and data privacy

Baker Tilly has worked with a number of higher education and research institutions, as well as not-for-profit and corporate entities, to accomplish measurable performance improvements and reduce administrative costs by improving the use of technology.

Our experienced consultants integrate technology with strategy, business processes, and people to deliver realizable business solutions. Our solutions have helped institutions to:

  • Develop realistic short-term information technology (IT) execution plans and long-term strategic IT initiative roadmaps 
  • Manage operational and analytical information to make better decisions and streamline operations 
  • Develop strong internal project management capabilities by standardizing project planning and execution processes 
  • Identify where operations and data are susceptible to misuse, theft, or corruption 

Client experience: Enabling continuity of IT operations
Institutional challenge
A university recognized the need to redesign and better communicate its IT system change management policies and procedures. Management expressed concern about a lack of consistency in following policies and procedures as well as IT change requests that were not properly approved, prioritized, documented, and tested by the IT department.

Capabilities provided
Baker Tilly assisted the university’s IT department in reviewing its IT change management policies and procedures. We interviewed members of management, the change coordinator, and information systems employees. Baker Tilly worked with the change management team to clarify processes with respect to authorizations, proper procedures, and the correct software to be utilized. 

Results
As a result of the engagement, the university improved its consistency in following the proper change management policies and procedures. Additionally, with our recommendations, the university increased its awareness about enforcement and data privacy of the change management process.

 Additional information technology capabilities
  • Data privacy
  • Data warehousing
  • Information security
  • Information systems planning
  • Information technology project quality assurance
  • Information technology reviews
  • Information technology risk consulting
  • Information technology systems compliance with state regulations and industry mandates
  • System implementation/configuration
  • Vendor selection support

Learn more about our technology management services >


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