Baker Tilly Enhances Software as a Service
and CRM Expertise

December 17, 2010

CHICAGO, IL – Baker Tilly Virchow Krause, LLP (Baker Tilly), is pleased to announce that Shannon Cunningham has joined the firm as a Senior Manager specializing in customer management systems consulting.

Ms. Cunningham was the Practice Director for Education and Change Management at Model Metrics, a premier Software-as-a-Service (SaaS) implementation firm, and provided executive thought leadership to boutique CRM service implementers. Previously, she held positions with Salesforce.com leading global education initiatives. Shannon has more than fifteen years of experience in business process design, large group facilitation, and change management. Her specific experience also includes designing and implementing CRM and SaaS platforms and education services, as well as effectively using social media in change management.

“Shannon brings deep knowledge of Salesforce.com, CRM, and SaaS solutions," said Bryan Majewski, managing partner of Midwest consulting services at Baker Tilly. “She has significant implementation and change management experience and is very effective in end-user education, which are crucial aspects of successful deployments."

With staff totaling more than 1,350, Baker Tilly provides a wide range of accounting, tax, assurance, and consulting services. Ranked as the 13th largest* firm in the country, the firm serves clients from offices in Chicago, Detroit, Minneapolis, New York, Washington D.C., and throughout Wisconsin.

On June 1, 2009, the former Virchow, Krause & Company, LLP, changed its name to become the exclusive U.S. branded firm in the Baker Tilly International network. The transition to the new brand is a commitment by the firm to meet the ever-changing global needs of its clients.

Baker Tilly International is a worldwide network of 147 high quality, independent accounting and business advisory firms in 114 countries, with more than 26,000 professionals. The combined worldwide revenue of independent member firms exceeds $3.13 billion.

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*According to the 2010 Accounting Today "Top 100 Firms"